Question 1

Where do you deliver?

Accepted Answer

We deliver nationwide across Pakistan through our courier partners. Orders are typically dispatched within 1-2 business days.

Question 2

Is shipping free?

Accepted Answer

Yes. Shipping is free on all orders over Rs 7,000. Orders below that have a flat Rs 250 delivery charge.

Question 3

What payment methods do you accept?

Accepted Answer

We accept Cash on Delivery, JazzCash, Easypaisa, debit/credit cards and bank transfer. Choose your preferred method at checkout.

Question 4

Are your products really natural?

Accepted Answer

Yes. Every Eco Global Foods product is made with natural ingredients and no artificial flavours or unnecessary additives.

Question 5

How should I store my products?

Accepted Answer

Store in a cool, dry place away from direct sunlight. Reseal packs after opening to preserve freshness and crunch.

Question 6

Can I return or exchange an item?

Accepted Answer

Yes. We offer a 30-day satisfaction guarantee. If something isn't right, contact us and we'll sort it out. See our refund policy for details.

Question 7

Do you offer wholesale or bulk pricing?

Accepted Answer

We do! For wholesale and business enquiries, please reach out via our contact page or email support@ecoglobalfoods.com.

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